Privacy Policy

This Privacy Policy explains how HeyPico.ai (“HeyPico,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you use our artificial intelligence (“AI”) software, services, mobile apps, website, or HeyPico Android Box (collectively, the “Software” or “Services”). This policy applies to all users and supplements our Terms & Conditions at https://heypico.ai/terms.

1. Introduction

By using the Software and providing us with your email address, name, and other relevant data, you agree to be bound by the terms of this Privacy Policy.

2. Information Collection and Use

We collect various types of information, including personal information, usage data, and technical data, to provide and improve our services.

Personal information may include your name, email address, contact details, and other information you voluntarily provide.

Usage data refers to information on how you access and use our Software, such as browsing habits, preferences, and interactions.

Technical data includes IP address, device type, operating system, browser type, and other technical details.

We use this information to operate, maintain, and improve the Software, communicate with you, provide customer support, and enhance your user experience.

3. Information Sharing and Disclosure

We may share your information with third-party service providers who help us deliver services, such as hosting, analytics, and customer support.

We may disclose information if required by law or legal process, or to protect the rights, property, or safety of HeyPico, our users, or others.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Despite our efforts, no security system is completely secure, and we cannot guarantee the absolute security of your information.

We encourage you to protect your personal data by using strong passwords and keeping them confidential.

5. User Rights and Choices

You have the right to access, update, or delete your personal information we hold.

You can opt out of marketing communications by following the unsubscribe instructions in those messages.

Depending on your location, you may have additional rights, such as objecting to data processing or requesting data portability.

To exercise your rights or ask questions, contact us at dpo@heypico.ai.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity and store certain information.

Cookies are small data files that may include an anonymous unique identifier and help improve your experience with our services.

You can set your browser to refuse all cookies or alert you when cookies are sent; however, some parts of the Software may not function properly without them.

7. International Data Transfers

Your data may be transferred to and processed in countries outside your own, where data protection laws may differ.

By using the Software and submitting your information, you consent to such transfers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you by posting the updated policy on our website and updating the effective date.

We recommend you review the policy periodically. Continued use of the Software after changes means you accept the revised policy.

9. Third-Party Links

Our Software may include links to external sites not operated by us.

We recommend reviewing the privacy policies of any third-party sites you visit, as we are not responsible for their content or practices.

10. Contact Information

For any questions or concerns about this Privacy Policy, contact us at: dpo@heypico.ai

11. Your Consent

By using our Software, you consent to this Privacy Policy and agree to its terms.

12. Governing Law

This Privacy Policy is governed by the laws of Singapore, without regard to conflict of law principles.

13. Data Retention

We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce policies.

14. Important Notice

Please read this Privacy Policy carefully to understand how we handle your data. By continuing to use HeyPico, you accept the terms outlined here.